Declaration of accessibility

We endeavor to make our website lodenfrey.com accessible in accordance with the Barrier-Free Accessibility Reinforcement Act (BFSG) and the Ordinance to the Barrier-Free Accessibility Reinforcement Act (BFSGV). Our aim is to enable all users, especially people with disabilities, to use our website easily and without restriction.
This declaration describes the accessibility status of our website, the measures taken to remove barriers and the options for contacting us and making complaints.

Status of compliance with the requirements

Our website partially meets the requirements of the BFSG in conjunction with the BFSGV, the applicable technical standards of the European standard EN 301 549 and the Web Content Accessibility Guidelines WCAG 2.1. We are continuously working to identify and remove any remaining barriers.

Non-accessible content

Despite our efforts, the content listed below is not accessible:

- Some PDF documents are not available in accessible format
- Not all interactive components are fully keyboard accessible
- Alternative texts for graphic elements are not available everywhere or are insufficient
- Contrasts and color design do not meet the minimum requirements on all pages
- Some ARIA attributes and semantic HTML structures are missing
- Insufficient labeling of form fields
- Limited zoom functionality on mobile devices

We are continuously working to identify and remove existing barriers.
We endeavor to provide an adapted version or accessible alternatives in a timely manner.

Feedback and contact
If you encounter any barriers on our website or require assistance in using the website, please do not hesitate to contact us. We look forward to your feedback and will endeavor to eliminate the reported barriers as quickly as possible within the scope of technical and economic possibilities.

You can contact us at
in the following ways:

LODEN-FREY Verkaufshaus GmbH & Co. KG
Maffeistraße 7 80333 Munich
Germany
service@lodenfrey.com
+49 (0) 89 21 039 0

If you do not receive a satisfactory response to your messages or inquiries regarding accessibility, you can contact the competent market surveillance authority

Competent market surveillance authority
MLBF (under construction)
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg
Phone: 0391 567-4530
E-mail: MLBF@ms.sachsen-anhalt.de

Process for preparing this declaration
Methods for checking accessibility:
Conducting an auditUpdating

This declaration
This declaration has been prepared with the utmost care and is regularly reviewed and updated to meet the latest requirements and standards.

Last updated: 26.06.2025