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Payment and shipping

The following conditions apply:

Shipping terms

Delivery is made within Germany and to the following countries: Austria,Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Shipping costs

(inclusive legal value added tax)

Domestic deliveries (Germany) and to Austria:

LODENFREY charges a service fee of 5,90 Euro for shipping within Germany and to Austria via DHL. This service already includes the costs for packaging and shipping of the goods.

Deliveries abroad:

We take the liberty to charge shipping costs of 25,- Euro per order and regardless of the number of ordered items for shipping to the EU countries listed below: Belgien, Bulgaria, Denmark, Estonia, France, Finland, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.

Here you will find an overview of all shipping methods offered by LODENFREY:


SHIPPING TYPE

SHIPPING COSTS

DELIVERY BY SHIPMENT

Standard shipping by DHL within Germany

5,90 Euro per order

1-3 days

DHL Express within Germany

12,90 Euro per order

Next working day **
No Saturday delivery

Standard shipping by DHL to Austria

5,90 Euro per order

1-3 days

Standard shipping by DHL to Italy / Luxembourg

7,90 Euro per order

2-4 days

Standard shipping by DHL to Europe*

25,00 Euro per order

2-4 days

Pick up in store

Free of charge

Ready for collection after 4 hours


* To these countries: Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Excluded are areas with special provisions under VAT law.

** For orders received by 14 o'clock the day before.

Delivery times

As far as in the respective offer no other period is indicated, the supply of the commodity takes place in the inland (Germany) within 1-3 days, with foreign supplies within 2-4 days after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction).

Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.

In case of self-collection we will inform you by e-mail about the availability of the goods and the collection possibilities. In this case no shipping costs will be charged.

Accepted payment methods

- Payment by credit card
- Payment by PayPal
- Payment by
  PayPal Express
- Payment by
  Sofort├╝berweisung
- Payment by
  amazon payments
- Payment by
  invoice via Afterpay
- Cash on collection


More details about payment

The invoice amount is to be settled within 14 days when paying on account.

If you pay by credit card, your credit card account will be charged when the goods are shipped. If you have any questions, please find our contact details in the imprint.